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If a medical emergency arises out of hours, please telephone NHS 111

Test Results
For investigation results, please contact the surgery after 10.30am.

Home Visits
We would appreciate it if requests for home visits be made as early as possible after 8.30am.


This service is for repeat prescriptions only and is provided for patients who housebound or elderly and have difficulty collecting their prescriptions from the Surgery. This takes place every THURSDAY between 9.00 am and 3.00 pm. This may be earlier or later at times of high numbers of deliveries etc ....

Using the Prescription Delivery Service

  • Please order by voicemail on 01872 562201, online or by fax on 01872 562203 or by handing in or posting your repeat slip indicating which items are required be adding a tick or cross in the appropirate box.





  • We require a WEEKS NOTICE for the delivery
  • YOU ARE REQUIRED TO SIGN FOR YOUR PRESCRIPTION WHEN IT IS DELIVERED so it is important for you or your representative to be at home. If this is not possible you can arrange for a neighbour to accept you prescription, but please notify the Surgery in advance of the alternative address so the correct details are printed on the driver's delivery sheet. If you are not at home when the driver calls your presription will be returned to Chacewater Surgery. In this event please call 01872 560346 / 01872 562200 to re-arrange collection or delivery.
  • This is not a NHS service. The Delivery Driver is employed by the Surgery to provide this serivce.  

Please allow 48 hours, excluding weekends and bank holidays, for your request to be processed. Any problems please telephone the Surgery.

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